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Soft Skills In The Hospitality Industry

₹157.50 M.R.P.:₹ 175.00 You Save: ₹17.50 (10.00% OFF)

"You can draw more flies with a spoonful of sugar, than a barrel of vinegar" - so said a highly-reputed and much-revered spiritual author - St. Francis de Sales - centuries ago. This pithy saying needs no explanation as the message is patently obvious. Stated differently, people are spontaneously drawn to those who are respectful, tactful and kind. By contrast, people are promptly alienated by those who are harsh, tactless and unkind. And this fundamental strategy has served as the universal basis in all interpersonal relationships. Teachers have been able to draw out the best in their students by being understanding, helpful and encouraging. Employers have been able to successfully draw our the very best in their employees just by a word of respectful kindness than harsh fault-finding. This is why a Chinese proverb runs as follows: "A man without a smile should never enter business." These in lies the vital importance of a strategy like this: "You can draw more flies with a spoonful of sugar than a barrel of vinegar." And that, in a nutshell, is the all-important gist of this invaluable book 'Soft Skills in the Hospitality Industry'. Actions always speak louder than words, and the author has but one and all-important objective - to teach one and all the positive benefits of "a spoonful of sugar" in the Hotel and Service Industry. Contents - Introduction 1. What are Soft Skills? 2. Personal Grooming 3. The Psychology of Colour and Clothing 4. Interacting with a Customer 5. Complaint Handling 6. Body Language 7. Telephone Etiquette 8. E-mail and SMS Etiquette 9. Listening Skills 10. Common Courtesy Phrases in Different Languages 11. Cultural Sensitivity 12. 'Politics' in the Workplace Bibliography

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Text Book of Discrete Mathematics

₹273.75 M.R.P.:₹ 365.00 You Save: ₹91.25 (25.00% OFF)

A Textbook of Discrete Mathematics provides an introduction to fundamental concepts in Discrete Mathematics, the study of mathematical structures which are fundamentally discrete, rather than continuous. It explains how concepts of discrete mathematics are important and useful in branches of computer science, such as, computer algorithms, programming languages, automated theorem proving and software development, to name a few. Written in a simple and lucid style, it hasa balanced mix of theory and application to illustrate the implication of theory. It is designed for the students of graduate and postgraduate courses in computer science and computer engineering. The students pursuing IT related professional courses may also be benefitted.

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Principles of Physics

₹1,015.75 M.R.P.:₹ 1,195.00 You Save: ₹179.25 (15.00% OFF)

The 10th edition of Halliday's Fundamentals of Physics builds upon previous issues by offering several new features and additions.  The book provides a very robust collection of high-quality problem sets, offering immediate and meaningful feedback to students, along with varying levels of question assistance. In addition to offering the end-of-chapter problem sets,

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NSQF Level 5 Machinist Theory I & II Year

₹455.00 M.R.P.:₹ 500.00 You Save: ₹45.00 (9.00% OFF)

BOOK STRUCTUREEntire syllabus covered in 2 major sectionsBOOK FEATURESCovers the entire syllabus in a yearwise manner as per NIMI PatternWell-explained & easy to understand theory in each chapterDiagrams provided for deep insight into the topicChapterwise Practice Questions to grasp each conceptMCQ-based questions & their answers as per CBT patternInclusion of English words equivalent to difficult words in every chapterWHY THIS BOOKLatest revised edition of Machinist Theory I & II YearBased on NIMI Pattern and the latest syllabus prescribed by DGET and NCVTServes as an apt study guide for NSQF (Level 5) Machinist Exam

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All in One - Class 06 (Set of 5 Books)

₹1,083.75 M.R.P.:₹ 1,445.00 You Save: ₹361.25 (25.00% OFF)

This boxset contains the following titles: CBSE All in One NCERT Based Science for Class 6 2022-23 editionCBSE All in One NCERT Based Social Science for Class 6 2022-23 editionCBSE All in One NCERT Based Mathematics for Class 6 2022-23 editionCBSE All in One NCERT Based English for Class 6 2022-23 editionCBSE All in One NCERT Based Hindi for Class 6 2022-23 edition The combo of “CBSE All In One NCERT Based Science, Social Science, Mathematics, English and Hindi Class 6 2022-23 Edition (Set of 5 Books)” is a self–study guide that has been carefully and consciously revised by providing proper explanation & guidance and strictly following the latest CBSE Syllabus as prescribed by the Board. It has been written in such a way that the students will be fully guided to prepare for the exams in the most effective manner and secure higher grades. It constitutes all the key concepts in each distinctive chapter in an explanatory manner for a better understanding. The books not only focus on imparting theoretical knowledge but also on enhancing the revision and practice level. It has all the materials required for Learning, Understanding, Practice & Assessment and will surely guide the students on the way to success. This book inhibits: ‘All in One’ - Best Selling Series from class 6th -12thCovers complete theory, practice, and assessment of Science, Social Science, Mathematics, English, and Hindi for Class 6 with solved examplesDivided into various Chapters giving full coverage to the syllabusEach chapter is supported by detailed theory, illustrations, and all types of questionsSpecial focus on New Pattern Objective QuestionsEvery chapter accompanies Chapter Practice for quick revisionSupplemented with all types of questionsAssertion- Reason and Case-Based QuestionsSample Papers for thorough revision

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All In One NCERT Based SCIENCE CBSE Class 6th

₹191.25 M.R.P.:₹ 225.00 You Save: ₹33.75 (15.00% OFF)

Arihant’s “All in One” is no new name today. One of the Best Selling Series that is helping students with their schools and board exams preparation by providing Complete Theory, Practice and Assessment as per new issued pattern for the excellent academic results.  The freshly updated 2022-23 edition of “All in One Science for Class 6 ” is a self – study guide that has been carefully and consciously revised by providing proper explanation & guidance and strictly following the 21st Century Approach as prescribed by the Board. It has been written in such a way that the students will be fully guided to prepare for the exams in the most effective manner and securing higher grades. It constitutes all the key concepts in each distinctive chapter in an explanatory manner for the better understanding. The book not only focuses on imparting theoretical knowledge, but also on enhancing the revision and practice level. It has all the materials required for Learning, Understanding, and Practice & Assessment and will surely guide the students to the way of success. This book inhibits: ‘All in One’ - Best Selling Series from class 6th -12thCovers complete theory, practice and assessment of Science for Class 6 with solved examplesDivided into 16 chapters giving full coverage to the syllabusEach chapter is supported by detailed theory, illustrations, all types of questionsSpecial focus on New Pattern Objective QuestionsEvery chapter accompanies Chapter Overview, NCERT Folder, Chapter Practice and Chapter Test for quick revisionSupplemented with all types of questionsAssertion- Reason and Case Based QuestionsSample Papers for thorough revision

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All in one NCERT Based "HINDI" CBSE Class 6th

₹232.00 M.R.P.:₹ 290.00 You Save: ₹58.00 (20.00% OFF)

All-in-one हिंदी कक्षा- 6 विशेष रूप से उन विद्यार्थियों के लिए तैयार की गई है, जो CBSE नविन पाठ्यक्रम के अनुसार कक्षा-6 में अध्ययनरत हैं | अनुभवी शिक्षक व परीक्षक द्वारा लिखी गई इस पुस्तक में वह सामग्री दी गई है जो विद्यार्थियों के द्वारा सभी प्रकार के प्रश्नों को हल कराने में समर्थ है व अंततः परीक्षा में उन्हें संपूर्ण सफलता दिलाने में सहायक होगी | पाठ्यक्रम के अनुसार इस पुस्तक को चार खंडों , खंड 'क'- पाठ्यपुस्तक एवं पूरक पाठ्यपुस्तक, खंड 'ख'- व्याकरण, खंड 'ग'- लेखन, तथा खंड 'घ'- अपठित बोध में बांटा गया है | प्रत्येक खंड के आरम्भ में सम्बंधित अध्याय का सम्पूर्ण परिचय, साघित उदाहरण, अभ्यास के लिए प्रश्न दिए गए हैं | पाठ्य सामग्री के अध्ययन के साथ- साथ विद्यार्थियों को अभ्यास करने के लिए भी पुस्तक में उचित सामग्री उपलब्ध है | परीक्षा के संपूर्ण अभ्यास के लिए पुस्तक के अंत में 3 प्रतिदर्श प्रश्न- पत्र दिए गए हैं | ये सभी प्रश्न- पत्र CBSE के संपूर्ण नवीन पाठ्यक्रम पर आधारित हैं | हम इस बात को लेकर पूरी तरह आश्वस्त हैं की यह पुस्तक अपने नाम All-in-One  के अनुरूप ही अपने आप में सम्पूर्ण पुस्तक है | यह निश्चित रूप से आपको परीक्षाओं में उच्च श्रेणी दिलाने में सफल होगी |

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All In One NCERT Based MATHEMATICS CBSE Class 6th

₹234.50 M.R.P.:₹ 350.00 You Save: ₹115.50 (33.00% OFF)

Arihant’s “All in One” is no new name today. One of the Best-Selling Series that is helping students with their schools and board exams preparation by providing Complete Theory, Practice and Assessment as per new issued pattern for the excellent academic results.  The freshly updated 2022-23 edition of “All in One Mathematics for Class 6” is a self – study guide that has been carefully and consciously revised by providing proper explanation & guidance and strictly following the 21st Century Approach as prescribed by the Board. It has been written in such a way that the students will be fully guided to prepare for the exams in the most effective manner and securing higher grades. It constitutes all the key concepts in each distinctive chapter in an explanatory manner for the better understanding. The book not only focuses on imparting theoretical knowledge, but also on enhancing the revision and practice level. It has all the materials required for Learning, Understanding, and Practice & Assessment and will surely guide the students to the way of success. This book inhibits: ‘All in One’ - Best Selling Series from class 6th -12thCovers complete theory, practice and assessment of Mathematics for Class 6 with solved examplesDivided into 16 chapters giving full coverage to the syllabusEach chapter is supported by detailed theory, illustrations, all types of questionsSpecial focus on New Pattern Objective QuestionsEvery chapter accompanies Chapter Overview, NCERT Folder, Chapter Practice and Chapter Test for quick revisionSample Papers for thorough revision

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All in one NCERT Based "ENGLISH" CBSE Class 6th

₹223.30 M.R.P.:₹ 290.00 You Save: ₹66.70 (23.00% OFF)

Arihant’s “All in One” is no new name today. One of the Best-Selling Series that is helping students with their schools and board exams preparation by providing Complete Theory, Practice and Assessment as per new issued pattern for the excellent academic results.  The freshly updated 2022-23 edition of “All in One English for Class 6” is a self – study guide that has been carefully and consciously revised by providing proper explanation & guidance and strictly following the 21st Century Approach as prescribed by the Board. It has been written in such a way that the students will be fully guided to prepare for the exams in the most effective manner and securing higher grades. It constitutes all the key concepts in each distinctive chapter in an explanatory manner for the better understanding. The book not only focuses on imparting theoretical knowledge, but also on enhancing the revision and practice level. It has all the materials required for Learning, Understanding, and Practice & Assessment and will surely guide the students to the way of success. This book inhibits: ‘All in One’ - Best Selling Series from Class 6th -12thCovers complete theory, practice and assessment of English for Class 6 with solved examplesDivided into 4 Sections giving full coverage to the syllabusEach chapter is supported by detailed theory, illustrations, all types of questionsSpecial focus on New Pattern Objective QuestionsEvery chapter accompanies Chapter Overview, NCERT Folder, Chapter Practice and Chapter Test for quick revisionSample Papers for thorough revision

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All in one NCERT Based SOCIAL SCIENCE CBSE Class 6th

₹237.80 M.R.P.:₹ 290.00 You Save: ₹52.20 (18.00% OFF)

Arihant’s “All in One” is no new name today. One of the Best-Selling Series that is helping students with their schools and board exams preparation by providing Complete Theory, Practice and Assessment as per new issued pattern for the excellent academic results.  The freshly updated 2022-23 edition of “All in One Social Science for Class 7” is a self – study guide that has been carefully and consciously revised by providing proper explanation & guidance and strictly following the 21st Century Approach as prescribed by the Board. It has been written in such a way that the students will be fully guided to prepare for the exams in the most effective manner and securing higher grades. It constitutes all the key concepts in each distinctive chapter in an explanatory manner for the better understanding. The book not only focuses on imparting theoretical knowledge, but also on enhancing the revision and practice level. It has all the materials required for Learning, Understanding, and Practice & Assessment and will surely guide the students to the way of success. This book inhibits: ‘All in One’ - Best Selling Series from Class 6th -12thCovers complete theory, practice and assessment of Social Science for Class 7 with solved examplesDivided into 16 chapters giving full coverage to the syllabusEach chapter is supported by detailed theory, illustrations, all types of questionsSpecial focus on New Pattern Objective QuestionsEvery chapter accompanies Chapter Overview, NCERT Folder, Chapter Practice and Chapter Test for quick revisionSample Papers for thorough revision

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