"Shital Kakkar Mehra is India’s leading CEO Executive Presence Coach. With over twenty years of experience, she has personally trained over 45,000 professionals across industries, including numerous CEO’s from leading multi-national and progressive Indian companies. She has conducted workshops in a diverse set of organizations across India and has also been a guest speaker at several leading management institutes and associations. Her book, Business Etiquette: A Guide for the Indian Professional (HarperBusiness) has sold over 47,000 copies, and has been translated into several regional Indian languages.“ Dheeraj Kumar Agarwal is a media professional and lives in Mumbai. He has been working in journalism and communication since more than 16 years. He has been active in literature also. He has been translated more than dozen books from English to Hindi. His poetry collection Shaam Abhi Baaki Hai has been published in E-Book. He has deep knowledge about personal finance and regularly writes on various websites.“"
<p>The first interview. Handling a difficult boss. The power of words. Networking. Small talk. Dressing for a cocktail dinner. Holding chopsticks. Drinking wine. Twitter etiquette. Sexual harassment in office. Remembering names. Receiving compliments. Women travelling alone. Thank you notes. The opportunities created by a fast-globalizing world have led to executives jet-setting across the globe wining and dining, negotiating, and networking for business. Indian executives, who are brand ambassadors of both their company and their country, too are making a mark on the global stage, and increasingly find themselves in a number of situations where their people skills can make all the difference. This Hindi translation of Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: Appearance, Behaviour, and Communication. Shital Kakkar Mehra, one of India’s best-known corporate etiquette trainers, teaches us how to create our own brand, dine with grace, mingle with ease and conduct business keeping in mind racial, gender, and cultural diversities. It’s a one-stop guide to side-stepping those embarrassing slip-ups and awkward gestures, and sailing through the complexities of modern-day office life with ease.<br></p>