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Can employees have effective voice without independent collective organisation? In the UK, unlike most of continental Europe, government and employers typically answer yes Gollans detailed study provides sound reasons for scepticism - Richard Hyman, Department of Industrial Relations, LSE We know very little about the non-union sector in Britain despite the fact that it now embraces the clear majority of the workforce The publication of Paul Gollans Employee Representation in Non-Union Firms therefore represents a very important addition tthe field Based on extensive and detailed in-depth study of some leading non-union employers, it throws new light on the ways in which employee interests are represented in such firms - Prof John Kelly, Birkbeck College Are non-union systems of representation (NER) an acceptable alternative tunion-based systems or dthey infact complement more traditional forms of union representation? - Bruce Kaufman, Georgia State University Robinson College of Business This book is the first of its kind tanswer this challenging question It offers a comprehensive overview of NER in the UK and locates UK practice within an international context Readers are invited tconsider the potential implications and limitations of NER arrangements, and texamine how unions respond tthese NER arrangements through bargaining, consultation and representation processes Throughout issues are addressed on both a macrand micrlevel The book reviews the literature and examines current practice using survey data and original case analysis Engaging readers whare studying industrial relations, human resource management, employee involvement and consultation, unions and management strategy, it will alsbe appeal tpractioners working in these areas