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How can we best understand why the application of information and communication technology in organizations succeeds or fails? Calling on technical, organizational, social, psychological and economic perspectives, this book provides a fresh and comprehensive framework for answering this question Consideration is given thow ICT is adopted, implemented and used within organizations Throughout special features will help readers clarify their understanding These features include: Case studies and vignettes that chart the opportunities and pitfalls created by ICT Useful chapter introductions An up tdate glossary of concepts and abbreviations
