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In 1995, Witkin and Altschuld proposed a three phase process model of needs assessment: - Preassessment (learning as much as possible from existing, inexpensive sources) - Assessment (collecting new information about the needs in consideration) - Postassessment (prioritizing needs, understanding their causes, and translating priorities intaction plans for organizations) The model has been extensively re-conceptualized and forms the basis for this book The content includes a user-oriented approach ta comprehensive overview of the three phases and the 14 key steps necessary timplement them Numerous examples and practical illustrations are given throughout the text as guidance for needs assessors and those whdresearch on the topic An extensive glossary of needs-related terms and an outline of a final report are alsprovided The book is the first one in the Needs Assessment KIT with connections tthe other four