B.K. Chakravarti is the author of Front Office Management in Hotel, a comprehensive guide covering the principles and operations of front office management in the hospitality industry. The book includes topics such as guest services, reservations, check-in/check-out procedures, and customer relationship management, making it a valuable resource for hotel management students and professionals.
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Front Office Management in Hotel is a comprehensive guide covering the key principles and operations of hotel front office management. This book provides insights into reservation handling, guest relations, billing procedures, and customer service excellence. Ideal for hospitality students and professionals, it offers practical knowledge to enhance hotel operations and guest satisfaction. With real-world case studies and step-by-step methodologies, it serves as an essential resource for mastering front desk management. Buy Front Office Management in Hotel book online at Sriina at an affordable price. Shop now for the best deals on hospitality books with fast delivery.
