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Introduction tSocial Work Practice orients the students tthe role of the professional social worker The first chapter delineates the differences between being a good friend and being a good clinician in terms of social/emotional factors, professionalism, and self-disclosure The second chapter covers techniques for building a trusting working environment that is conducive tprocessing sensitive issues along with an overview of key therapeutic communication skills The remaining five chapters detail an easy-to-remember five-step problem-solving model tguide the clinical process: 1 Assessment, 2 Goal, 3 Objectives, 4 Activation, 5 Termination Key features include: - role-play exercises - brief essay and response questions tbuild and test key communication skills - discussion points - glossary of terms - diagrams and charts that graphically represent the flow of the helping process The workbook presumes nprior clinical experience and uses ntechnical psychological jargon It teaches fundamental communication skills while emphasizing key social work values, ethics, and issues of multicultural populations and diversity throughout
