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Intense international competition in recent years has made managers and their organizations experience and to continue to experience revolutionary changes. Customers, all over the world have become increasingly demanding. They expect high quality. Low prices and short delivery times and more and more value addition to the goods and services they buy from vendors. To achieve these, the corporate sector has a major role in the harnessing of human resource. Management students who would be the future corporate managers need to learn the principles and techniques of management as well as the concepts of human behavior at the workplace. This book is written to help educate students taking their first course in management and organizational behaviour. The salient feature of this book are: - Topics on 'Management' and 'organisational behaviour' are comprehensively dealt with. - Figures and Exhibits illustrate the topics covered. - Discussion questions help the readers to expand their thinking - Cases are designed to help readers apply their conceptual knowledge to practical situations. Contents : Unit – 1 : Management Concepts Chapter 1 : Management – An Overview Chapter 2 : Behavioural Processes – An Overview Chapter 3 : History and Development of Management and Organizational Behaviour Chapter 4 : The Managers and Their Environments Unit – 2 : Planning and Decision Making Chapter 5 : Managerial Decision Making Chapter 6 : The Planning Process Unit – 3 : Organising and Staffing Chapter 7 : The Organising Process Chapter 8 : Organisational Structure and Design Chapter 9 : Human Resource Management and Staffing Unit – 4 : The Individual in The Organisation Chapter 10 : Foundations of Individual Behaviour Chapter 11 : Perception and Individual Decision Making Chapter 12 : Values, Attitudes and Job Satisfaction Unit – 5 : Influencing Process Chapter 13 : Directing (Influencing) Chapter 14 : Motivation and Behavioural Processes Unit – 6 : Groups in The Organisation Chapter 15 : Foundations of Group Behaviour Chapter 16 : Leadership Chapter 17 : Communication and Interpersonal Skills Chapter 18 : Corporate Culture, Change and Development Unit – 7 : Controlling Chapter 19 : The Controlling Process Chapter 20 : Controlling Techniques Chapter 21 : Special Areas of Management Chapter 22 : Case Analysis References Glossary
