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Performance management is the most critical function for managers in all organizations, ranging from those in non-profit sector, working towards welfare to towards needy citizens, to business organizations in the commercial sector targeting profit maximization. This book is aimed to help graduate students of business and economics and those specializing in performance management to understand the different concepts and their integrated application in a comprehensive manner. It presents the concepts in a coherent and simple manner. The author provides a strong theoretical framework while emphasizing the application of concepts through real-life examples, illustrations, caselets, and case studies. The book lays emphasis on holistic approach towards performance management, linking strategic challenges at an organizational level to department level operational issues and individual employee level concerns. Each chapter includes comprehensive cases to illustrate and challenge the students to apply the concepts covered. The cases included in the book cover different Indian organizations ranging from manufacturing, banking to IT industries.
