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This book emphasises how people understand issues and dilemmas that pose challenges to employees and decision-makers. These problems have a significant bearing on employees careers and organisational effectiveness. Case incidents equip business management students to identify triggers that influence work culture, leadership styles, workplace dynamics, employees relations, etc., across organisations, diciplines, and hierarchies. We offer experiences, insights, and expertise to handle your workplace problems successfully and ultimately create an employee-friendly, vibrant working culture. In addition to reading this book, you might want to seek the services and professional advice of a coach, business psychologist, or consultant. Each of them should be able to offer you tailored, detailed and impartial counsel on the more challenging interpersonal and intrapersonal issues you might face at work. Contents - Case Incident 1 : The Paradox of Overpromise Case Incident 2 : The Champion of Employees' Retention and Culture Building Case Incident 3 : Strange Habit of General Manager Case Incident 4 : INR 2 Recovery from MLA Case Incident 5 : The Chameleons at Work Case Incident 6 : Defeating Discouragement Case Incident 7 : At the Crossroads Case Incident 8 : The Pitfalls of Incompetent Leadership Case Incident 9 : The Power of Honesty Case Incident 10 : Off-the-clock vs. Work-life Balance Case Incident 11 : Overcoming Employees’ Resistance Case Incident 12 : The Price of Trust Case Incident 13 : The Nightmare of Targets Case Incident 14 : Kureshi's Dilemma Case Incident 15 : The Perils of Corporate Social Responsibilities Teaching Notes Possible Solutions