In this competitive era, the organizations are always in look out for ideas, which can bring in business sustainability and business growth. Even a tiniest idea of process or product improvement can bring substantial benefits to any organizaion including MSMEs. Tapping creative ideas from the employees is a cost-effective approach. The book starts with the understanding the concept of employees' creativity and formation of strategy for involving the employees tapping for tapping their ideas. Contents - 1. Understanding Creativity 2. Understanding Employee Involvement 3. Our Employees are Our Gold Mine 4. Being Creative is Not So Difficult 5. Getting Ideas from Creative Minds 6. Platform to Harness Creativity 7. Ploughing Benefit from Employee Involvement

During the past several decades, human resource function has been transformed from a relatively obscure record-keeping staff to a central and top level management function in an organization. The factors accountable for this change are - technological advances, human rights recognition, professionalism, unionization, government legislations etc. human beings are now widely recognizes as the most important resource in any organization. This has resulted in greater complexity in the field. The dire need exists to cope up with incredible volume of information and to classification, reclassification and further cross-classification. The can only be achieved through computer-based information system. Since 1970s, there is an increasing demand for computer based Human Resource (HR) system to enable Human resource Management (HRM) to be an effective and efficient function and provide a more positive service to the organization. In view of growing important of Human resource Information system (HRIS), a majority of academic and professional institutions all over the world have recognized HRIS as a separate academic discipline with a high research focus or HIRS solution and implementation. However, there is almost an absence of appropriate literature on the subject especially in the Indian context. The attempt in this book presents a comprehensive view of the various HRIS related issues in the technology involved and its adaptablitity in organizations. Contents - Part - I Human Resource Management - System Approach 1. Human Resource Management - Systems and Strategies 2. Strategic Role of Information in HRM 3. Information Technology-Concepts & Issues Part - II Human Resource Information Systems 4. HRIS Philosophy 5. HRIS Implementation and Control 6. Designing an HRIS Department 7. Statistical Application in HR Part - III HRIS Sub-system 8. Compensation and Benefits Management 9. Training and Development 10. HR Planning and Analysis 11. Social Reporting Part – IV Contemporary HRIS 12. HRIS Initiatives in Indian Companies 13. Recent Trends in HRM

Interview Skills is a book that will make you aware of the realities of the interview process and will help you in improving your interview skills. It offers a wide plethora of information reagarding interviews. It discusses the following topics: - Myths regarding interview. - Common interview mistakes. - Skills required to impress the interviewers. - Different Interviewing techniques. - How to get prepared for an interview - What is needed to succeed at in interviews. - Negotiating salaries. - Questions you may be asked. - Suggestions about answering to the most common. questions. Great interview skills are not developed overnight. They improve with time and correct application. People who consistently succeed at interviews are those who take the time to prepare their own answers rather than simply using answers they have read or heard else where. Those answers should only act as a guideline and be a point of reference. It is important for you to know that the more you think about your answers and the more you practise them, the better you will become in answering to the interview questions. Whether you have recently passed out from college or you are an expereinced professional, this book will show you how to prepare highly effective answers and how to deliver them in a confident manner while establishing a good rapport with interviewers. Contents : 1. Interview: an Overview 2. Interviewing Techniques 3. Types of Interview 4. Interview Myths 5. Common Interview Mistakes 6. Ten Steps to Getting Prepared 7. Telephone Interviews 8. A Dozen Tips for the Ceremony 9. Building Rapport and Trust 10. Negotiating the Salary 11. Do's and Don’ts A Questions you may be asked B Answers to Common Questions C Interview Forms

We all are aware of Personnel, Production, Finance, Marketing, Material, and Hotel Management etc. which we study at the various Management Institutions, for our personal growth but I have written this innovative book exploring a new dimension / aspect in the field of Management for the first time which is PRACTICAL MANAGEMENT. Through 'PRACTICAL MANAGEMENT' I have tried to explain the different routine problems of the workers/employees & the expectations of the Management and the seniors from their subordinates or workers working in the organisation. The myriad problems faced by the workforce would be explained by practical management through this book. This book would be very helpful for all the employees working in any Organisation and they would be able to know that inspite of having all the required qualities, why a hard working, laborious, dedicated honest, educated & sincere worker is ignored by the management and not given promotion or recommendation or other benefits. This book would also be helpful for all, especially for the new employees who have completed their studies and are planning to start working. The workers/employees who are already working in any organisation can also use this as a reference book and seek guidance. Content - 1. Introduction 2. A Brief Note on the Management 3. The Organisation 4. A Brief Note on the Practical Management 5. Manager & Their Types 6. A Brief Note on the Behaviour of the Management Towards Their Workers / Employmees 7. Workers & Their Behaviour 8. Responsibility and Behaviour of The Middle Management 9. Expectations of The Management From Their Workforce 10. Expectations of Worker From The Management 11. Lessons & Inspirations 12. Progress of Employees or Workers References Questionnaire

The editors of this edition of Behavioural Dynamics: Research Insights have brought together a distinguished team of contribution from a variety of behavioural research backgrounds. Research-based contributions, though widely differing in their origins, all derive from actual academic studies. This book offers an array of information and practical guidance to academic researchers, higher educational students in social and behavioural sciences, parents, counselors and managerial personnel concerned with understanding multiple issues involved in human behaviour of contemporary significance. Content -  I CONCEPTUAL DIMENSIONS 1. Behaviour Based Safety in Indian Organisations - H.L. Kaila 2. Occupational Stress Among Employees of Call Centers and Multi National Companies - Bindu Ashwini & Lancy DSouza 3. Effectiveness of the Orientation Courses Organised by the UGC-ASCP - Panch. Ramalingam 4. Changing Social Realities in Teaching Profession & Job Burnout: Its Correlates & Consequences - Vinay C. & Tripathi, S. K. II PSYCHOLOGICAL & SOCIAL FACTORS 1. Psychological Well Being, Spiritual Well Being and Personality - Jitendra Mohan, Meena Sehgal & Akanksha Tripathi 2. Relationship between Anxiety and Happiness among, Post-Graduate Students - Sedigheh Ebrahimi, Daryoush Ghasemain & Lancy D'Souza 3. Relationship between Shyness and Marital Satisfaction Among Iranian Couples - Hassan Baniasadi Shaherbabk & Lancy DSouza 4. Emotional Maturity and Study Habits among Engineering and Medical Students - Veena Katyal & S.K. Srivastava 5. Burnout and Anger in Teachers and Parents: Implications for Child

For decades now, men at work have sounded the drum beat of change. Individuals must transform themselves from a core profession into multiskill areas. But it has been said so often, for so long and with so little concrete, real-life information on how to actually achieve this new mission. But now the situations and circumstances are changing. Today, more and more personal development activities are being framed out to service to the customer − internal as well as external. The traditional and professional work of individual is changing and more and more people realises that to succeed in the Global, Competitive world of work they must be well equipped with soft skills or people management skills. Roadmap to reach this strategic intent is a solely needed prescription for achieving this focus in todays changing organisational life. Drawn from the author more than thirty-two years of experience as HR professional in different companies, this book is produced for the readers. Easy-to-read, thought provoking and packed with various soft skills needed in real life-work situation, will help readers to : - Make your first impressions positive and powerful. - Master the art of public speakers. - Develop the skills of listening. - Harness the vital resources of time. - Motivate others by recognising and adapting to the personality types. - Communicate at the right things to right people and in the right way and at the right time and so on. In short, this is a book designed to maximize your effectiveness whether you are a director or a driver. We all need these skills because they help build trust, confidence and commitment. Soft skills are the abilities to influence others positively by connecting with them physically, emotionally, intellectually and socially. In brief, it is what makes people like you even when they do not know much about you. The connection between people issues and business issues are inseparable. As the author so aptly put it 'Talent is the engine behind the creation of all Values'. Social technologies − soft skills is the most succinct, most practical book available for strengthening the link between individual-to-individual, individual-to-team, for building a positive personality at work. Contents : Chapter 1 Introduction Chapter 2 Changing Workplace Basics Chapter 3 Education, Learning and Skills Chapter 4 Skills and Their Primary Attributes Chapter 5 Personal Assessment, Positive Thinking and Positive Attitude Chapter 6 Understanding People − MBTI Skills Chapter 7 FIRO − B − Understanding Inter-personal Relations Skills Chapter 8 Johari Window Chapter 9 Transactional Analysis Chapter 10 Assertive Skills Chapter 11 Public Speaking and Presentation Skills Chapter 12 Listening Skills Chapter 13 Influencing Skills Chapter 14 Coaching Skills Chapter 15 Mentoring Skills Chapter 16 Team Leaders Skills Chapter 17 Teamwork Skills Chapter 18 Negotiation Skills Chapter 19 Creativity Skills Chapter 20 Innovation Skills Chapter 21 Work Excellence Skills Chapter 22 Communication Skills Chapter 23 MBWA − Visible Management − Skills Chapter 24 Customer-Service Skills Chapter 25 Trainers Skills Chapter 26 Time Management Skill Chapter 27 Etiquettes and Manners Skills Chapter 28 Customer Relationship Management Chapter 29 The Soft Technologies Revisited Bibliography

The book 'Transform To Perform' invites its readership to place themselves individually and collectively in a personal development mode-to learn and practice about and grow their own managerial effectiveness. The stress on 'improvement' and its linkage with total performance management emphasises the importance of individual and collective initiative. Overall, a vision of development is needed by all of us who purport to practice of performance management development. Not only will this book contribute to encourage organizational development and direction for managers but also will assist materially with the road map. This book demonstrates that by developing, learning and innovation, the very substance of an organization can be transformed. The fundamental discipline of performance management, measurement, improvement and development can be recast so that the whole organization can be developed simultaneously out of such transform to perform processes. This book will be no doubt an important and indispensable resource for the managers, management trainers and students of management. Contents : 1. In Search of Confirmation 2. Introduction 3. Human Side of an Enterprise 4. Performance Management 5. Basics of Business Objectives-I 6. Performance Measurement 7. Performance Development 8. Workplace Performance Improvements 9. Reward Management and Performance 10. Supplementary Readings

Given the importance of HRM function in organizations, it is unfortunate that we do not have many good texts in the market on this subject. There is a lack of understanding the Indian business context and how it shapes the HRM function. The present book is very appropriate as it discusses Performance Management, one of the most important HRM function, keeping the current Indian and business contexts in mind. The books present a detailed discussion of Performance Management practice and will serve a useful guide to both academicians as well as practitioners. The book chapters are very well thought-out and well crafted. Contents- 1. Performance Management 2. Management by Objectives(MBO) 3. Organizational Goals and Target Setting- KPIs 4. The Appraisal Dialogue Getting the Best of Performance 5. Radical Appraisal Approach 6. Bell curve and Forced Distribution Method 7. 360-Degree Performance Appraisal Method 8. A Sample Appraisal Form 9. Feedback and its Importance in Appraisals 10. Different Applications of Performance Appraisal 11. Common Evaluation Errors 12. Competency Mapping 13. Personal SWOT Analysis 14. Pain Points and Deterrent Factors 15. Performance against all Odds 16. Need of Employee Engagement to Optimize Performance 17. Motivation and Morale on Performance 18. Online Performance Appraisal System 19. Managers as Internal Damagers of People Performance 20. Just a Minute ...dear Boss 21. Some Best Practices in Performance Management 22. Employee Connect and Human Interface 23. Competency Development and Performance Inprovement Plans 24. Performance Analysis 25. Mentoring Process and Framework 26. Coaching Process and Framework 27. Coaching Process and Framework 28. Meritocracy and Performance Cultlure 29. Are We Not Responsible for Distorted Performance? 30. PMS and Balanced Scorecard(BSC) 31. PMS and Organization Development(OD) 32. Appreciative Inquiry(AI) 33. Performance Management - A Myth or Reality 34. Complacency and Frustration – Its Effect on Performance 35. Performance Appraisal for R&D Professionals 36. HR Acronyms and Abbreviations 37. Competency Dictionary Bibliography

The major changes that take place every now and then in the world of Human Resources are posing major challenges before the HR managers across the Globe. The way we live and work has changed drastically today. The movement of labour force from one Continent to another Continent has become easier than before. Retention of employees is a major challenge before the managers of Twenty First Century. This text book is an attempt to provide right and balanced inputs for all those who are related directly or indirectly with Human Resources. This text book contains balanced and comprehensive aspects of Human Resource Development. The contents of the book are relevant from the HRD perspective and the chapters included in this text put too much emphasis on developing and grooming human resources who will bring revolutionary change in the organization. This book is a must buy for all Management Graduates (BBA), Postgraduates (MBA), M.Com., CS, MSW, LSW students and other competitive examinations conducted by State and National Commissions. Contents : 1. Concept and Background 2. Organisation Climate and Culture 3. Strategic HRD 4. Training 5. Organisational Development 6. HRD Scenario in India 7. Case Studies Appendix

Every minute bring an opportunity for self-improvement. Every individual has started a unique personality whih is exclusively his. The roots of personality goes as deep as parental and childhood days. Personality continues to develop during the adolescents also. The Indian students are facing several challenges in the 21st Century due to lack of proper personality development and career management plans. The Indians have left an indelible mark across the world for their hard work. Wherever they go, they leave a mark of hard working. If one reads this book and practice, he will develop wonderful personality development and career management. This 'Personality Development and Career Management' book is written for the benefit of our valued readers. Through personality development, individual will get wisdom. A good personality is an individual who has good noble qualities. This book gives practical tips to the reader in developing his personality and career management skills that are very helpful in properly managing their lives. This book is beneficiary to enhance their employable skills to the students, education institutions and educators. In India, there is no unemployment but there is unemployability. This personality development and career management book will solve the unemployability problems. By reading this book, every student must become a marketable commodity. Soft skills are known by different names globally like interpersonal skills and life management skills. This skill is also known as employability skills. Soft skills are those skills which are essential and help in better presentable of his knowledge. Contents - 1. A 2. B 3. C 4. D 5. E 6. F 7. G 8. H 9. I 10. J 11. K 12. L 13. M 14. N 15. O 16. P 17. Q 18. R 19. S 20. T 21. U 22. V 23. W 24. X 25. Y 26. Z