This book Provides a comprehensive coverage of Personal and Human Resource Management. It presents an overview of all aspects along with a strategic approach of human resource management. Distinctive Features of the Book : - Student-friendly approach - Wide and comprehensive coverage - Integrated presentation of the text with boxes, figure, exhibits and tables - Numerous examples - Most recent developments in the subject are included - Customised and lucid language - Covers the syllabi of Personnel Management, Industrial Relations and Human Resource - Management of various universities. Contents : 1. Nature and Scope of Human Resource Management 2. Human Resource Management: Environment and Strategies 3. Job Analysis, Team Analysis and Flexible Job Environment 4. Human Resources Planning 5. Recruitment 6. Selection, Placement and Induction 7. Human Resources Development 8. Performance Appraisal 9. Employee Training 10. Management Development 11. Career Planning and Development 12. Promotion, Transfer and Demotion 13. Absenteeism and Labour Turnover 14. Management of Change, Development 15. Job Evaluation 16. Wage and Salary Administration 17. Social Security and Welfare 18. Motivation and Job Satisfaction 19. Morale 20. Communication 21. Leadership 22. Work Environment, Industrial Accidents, Safety and Health 23. Indian Labour Market 24. Industrial Relations 25. Trade Unions and Employers Association 26. Grievance and Discipline, Counselling and Mentoring 27. Collective Bargaining 28. Industrial Conflicts 29. Participative Management, Quality Circles and Empowerment 30. Work Life: Quality and Related Issues 31. Total Quality and Human Resource Management 32. Human Resource Records, Accounting, Audit and Research 33. Recent Techniques in HRM 34. Ethics in Human Resource Management 35. International Human Resource Management 36. E-Human Resource Management Appendix − I Method of Case Analysis Appendix − II Cases

In a developing country like ours, which aims at rapid development through industrialisation and effective roles of drug industries, the training of managerial personnel is an important function. Management training in drug industries, in recent years, has come to be regarded as a key factor to improve managerial effectiveness. This book examines the training practices and analyses the various factors which make managerial training effective. The main components of training function, namely, the objectives, curriculum, teaching methods and evaluation procedures, followed in training in drug industries, have been dealt with in this book. HR professionals, researchers, policy makers and students of management can benefit from the contents of this book. Contents : PART-I 1. Rationale for HRD and Training 2. Management Training and Development- Conceptual Framework 3. Issues and Problems in Training and Development PART-II 4. Status of Drug and Pharma Industries 5. Management Training in Drug Industries-An Empirical Study 6. Databased Analysis of Management Training Practices PART-III 7. Trainer Effectiveness 8. Linkages of HR Sub-System

Team Building and Leadership is a comprehensive textbook designed to meet the requirement of management students specialising in HR and HR professionals of industries. Written in a student-friendly style, it focuses on the strategic importance of Team and leadership to achieve the organisational goals and mission. The theory is composed with some corporate examples, exhibits, and illustrations to develop the managerial acumen of students. This book begins with some snapshot and introduction to the concept of organisation, management, group, team and leadership theories with all the aspects which could add the value and enrich the professional taste to the respective students. Different trends and facts are woven together to highlight business implications for the organisation and how HR leaders can enable their team members to meet some of the challenges and opportunities. The book aims at preparing students and professional to master the knowledge and skill sets required to effectively manage team and the organisational culture with creativity, innovation, and strategic focus. It encompasses the recent trends in HR with various relevant cases which enable HR professionals to face the upcoming HR Challenges in Globalisation era. Key features - - Provides a strategic orientation to team building and leadership to manage organisation effectively and efficiently. - Includes discussions and practices of various leadership styles. - Contains cases and live examples on various topics. - Every chapter begins with some corporate example. Book Content of Team Building and Leadership UNIT I : Management UNIT II : Organization UNIT III : Leadership UNIT IV : Contemporary Leadership UNIT V : Group and Team UNIT VI : Transactional Analysis Unit VII : Case Study

The idea come and crop up to bring this master piece in the form of text book only for those thousands and lakhs of students who are in search of their attainment and achievement of goal in the field of Human Resource Management. The aim of this project is to provide a textbook distinctly covering the basics and intricacies of the topics laid down into the content of this book. While preparing for competitive examinations adequate and legible study material is required this can give elaborate idea about the topic in short period of time. An attempt is being made to bring this all requirements of the readers at one platform at the same time in form of this book. This book provide the extensive material in the form of more than two thousand objective type question for the aspirants of various competitive examination in the field of HRM and allied subjects like Industrial Relations, Labour Welfare etc. Also an attempt has been made to cover wide spectrum of contents with illustrations and associated objective type questions followed by their answers. Each section of chapter begins with an outline of contents and learning objectives. In preparing this edition, a sincere effort has been made towards the clarity in explanation and legibility of the words. Keeping in view the extensive practice to answer objective questions large number of associated objective type questions on respective topics is incorporated. Contents : UNIT I : Schools of Management Thought UNIT II : Functions of Management UNIT III : Human Resource Management (HRM) UNIT IV : Human Resource Development (HRD) UNIT V : Job Analysis and Salary Management UNIT VI : Organization Behavior UNIT VII : Industrial Relations and Trade Unions UNIT VIII : Labour Welfare and Social Security Measures UNIT IX : Labour Legislation UNIT X : Book and Author

The present book titled as Teaching and Research Aptitude for UGC-NET/JRF/SET is an effort to bring the simple method of selective approach for the preparation of different kind of competitive examinations for which the present subject remain as the part of syllabus. Moreover, this book may remain helpful for those students who are in search of precise study material for understanding the tangible and intangible aspects of the subject. Although the title of the book is Teaching and Research Aptitude, the scope of this book is wide and extended with respect to the subject. The idea conceive and crop up to bring this master piece in the form of text book only for those thousands and lakhs of student who are in search of their desired objective and career in the field of Management. The aim of this work is to provide a textbook distinctly covering the basics and intricacies of the topics laid down into the content of this book. While preparing for academic and different kind of competitive an examination pertaining to the relevant subject, adequate and legible study material is required which may gives an elaborate idea about the topic in short period of time. An attempt is being made to bring these all requirements of the readers at one platform in form of this book. This book provide the extensive study material comprising of more than two thousand objective type question for the aspirants of various competitive examination in the field of Management. Also an attempt has been made to cover wide spectrum of contents with illustrations and associated objective type questions followed by their answers. Each section of chapter begins with an outline of contents and learning objectives. In preparing this edition, a sincere effort has been made towards the clarity in explanation and legibility of the words. Keeping in view the extensive practice to answer objective type questions large numbers of associated objective type questions on respective topics are incorporated. Contents - Unit I - Teaching Aptitude Unit II - Research Aptitude Unit III - Reading Comprehension Unit IV - Communication Unit V - Mathematical Reasoning Unit VI - Logical Reasoning Unit VII - Data Interpretation Unit VIII - Information and Communication Technology (ICT)

The text titled 'Multiple Choice Question in Human Resource Management and Industrial Relations' is the outcome of suggestions from the HR students to compile a book which could provide them proper guidance and direction to face the competitive examinations with confidence. Nowadays, competitive examinations are becoming more and more objective oriented. The multiple choice questions being asked in the competitive examinations are aimed at assessing the degree of knowledge, comprehension, analyzing power and speed of response of examinees. This book will cater to the need of BBA (HR) and (HR) students preparing for the recruitment examinations conducted by various Public Sector Undertaking like NTPC, GAIL, ONGC, IOCL, SAIL and Banks such as SBI, BOB, BOI, PNB, etc., and the private sector majors like Reliance, Wipro, Infosys, TCS, TISCO, TELCO, MUL ICICI, HDFC Bank, etc. The book will be equally for the Human Resource students appearing in qualification examinations and interviews being conducted during campus recruitment by various companies. And this book is so designed that it can also serve the purpose of HR professionals, Employees and Union leaders who wander to have a book in which they can get their Industrial Relations (IR) related answers. The book contains 21 Chapters. The subject matter has been planned by keeping in mind the general requirements of competitive examinations. Brief introduction about the important topic for quick recapitulation and ready references and points to remember is given at the beginning of each chapter. This is followed by a large number of multiple choice questions. The answer to each question is given but it is advised that students as first try to arrive at the correct answer on their own and then compare it with the answer provided in the book It will improve critical thinking ability which is a prerequisite for every manager, and will be helpful in cracking the competitive examinations and interviews successfully. Contents : Unit – I Human Resource Management 1. Human Resource Mangement- Introduction 2. Human Resource Planning 3. Recruitment and Selection 4. Compensation and Benefits 5. Training and Development 6. Performance and Potential Appraisal 7. Conflict, Stress and Counseling 8. Collective Bargaining and Negotiation 9. Grievance Management 10. Motivation and its Theories 11. Job Design 12. Leadership 13. Competency Mapping 14. International Human Resource Management 15. Artificial Intelligence and Human Resource Unit II – Industrial Relations and Labour Laws 16. The Code on Wages, 2019 17. The Social Security Code, 2020 18. The Occupational Safety, Health and Working Conditions 19. The Industrial Relations Code, 2020 Unit III – Management Information System 20. Management Information System (MIS) Unit IV – Total Quality Management 21. Total Quality Management – Introduction Miscellaneous Objective Questions Interview Questions with Suggested Answers Glossary of Human Resource Management Motivational and Inspirational Quotes

Empowering people to realize that they determine their own lives is not easy. Equally difficult is to understand the human psyche with no guarantee of set pattern of behaviour. With winds of change taking charge of business and commerce, Technology outdating concepts day-in and day-out, the task of the corporate to provide right kind of leadership with high power and high skill orientation has become more relevant than before. There is a distinct possibility of companies getting extinct from the scene if right leadership is not triggered as response in the current world of competition. Living upto the aspirations and requirements of the industry, Universities of the country have introduced the subject 'High Performance Leadership' in the course curriculum of the management courses. Being a front runner in the field of academic innovations, University of Mumbai has introduced this subject for Post Graduate Course in Management, namely Master of Management Studies and this book is, in response to the need of the management students. The book meets the requirements of the subject in all its angles, be it syllabus of the course or knowledge contents of the topics of leadership governing various facets of leadership and has made an attempt to bring in leaders among readers. Contents : Section-1: High Performance Leadership 1. Leadership 2. Leadership Theories and style 3. Leadership Skills 4. Leadership Lessons through Literature 5. Concepts Connected to High Performance Leadership 6. Team Work 7. Interpersonal Skills-Conversation, Communication Feed Back and Feed forward 8. Interpersonal Skills-Delegation, Humour, Trust, Expectations, Value, Status and Compatibility 9. Conflict Management 10. Conflict Management- Coping Strategies 11. Conflict Management Styles 12. Positive Thinking-Attitudes and Beliefs 13. Positive Thinking Martin Seligmans Theory of Learned Helplessness 14. Positive Thinking-Martin Seligmans Theory of Learned Optimism 15. Psychology and Leadership Traits Section-2: Practical Tools To Be An Effective High Performance Manager 16. Interview Skills & Retention 17. Employee Handbook 18. Personality Development 19. Competency Mapping and Key Result Areas 20. Balanced Score Card 21. Case Studies 22. Formats 23. HR Management Games 24. HR Quiz 25. HR Quotes 26. HR Dictionary & A-Z of HR Terminology

Mediation has been a part of conflict resolution in human relations since time immemorial and has evolved with civilizations. Mediation, as an ADR (Alternate Dispute Resolution) tool, is increasingly popular and widely used, even though the practice varies from one country to another mainly due to the cultural and legal differences existing in each jurisdiction. The process of mediation empowers self-determination while enabling the disputing parties an exceptional insight to each other's viewpoints. It is cost-effective, confidential, voluntary and less time-consuming as compared to other dispute resolution processes. The authors draw on their decade and a half of work in mediation training, practice, research and assessment to present a comprehensive account of what it takes to be an effective mediator. This edition offers an overview of the field of mediation by acknowledging that it is both a 'science' (the theory) and an 'art' (the practice). The absorbing insights in this book include: - an outline of the dispute resolution landscape in addition to the principles, phases and different styles of mediation. - a new and clearer presentation of the theory and practices providing a mediator's toolkit (questioning techniques, reading non-verbal body language, etc.), clarifying the various nuances and concepts of negotiation and revealing the use of subtle techniques of influence and persuasion during the mediation process. - a persuasive insight into research-based techniques on managing emotions, understanding the different frames (cognitive shortcuts) and learning the art of reframing in mediation. - a vivid picture of the various biases experienced during mediation and how to minimize them while also drawing upon the immense potential of apology and forgiveness in the mediation process. - a deeper dive in mediation through the prism of diversity, pluralism and cultural competence, while also understanding why some mediation fail or 'impasse' (deadlocks) occur (functional, emotional and process) and the strategies to deal with them along with some tips on how to reflect upon and learn from them. Ethics plays an important role in mediation. It works as a trust factor on which both the parties to a dispute rely. The concept of Mediator Ethics is discussed in this context. - a comprehensive personal guide on how to increase authentic gravitas invaluable for a mediator's success. The essentials of conducting successful online (virtual) mediation to help mediators align themselves with the changing times. This book is comprehensive, all-inclusive with references to the latest research findings and will be a treasure trove for amateurs just beginning their mediation careers as well as seasoned mediators who wish to sharpen their skills. The book can be successfully used for self-instruction and as a training manual for students, HR professionals and business leaders. Contents - 1. Dispute Resolution Landscape 2. Styles of Mediation 3. Procedures and Principles of Mediation 4. Phases of Mediation 5. A Mediator's Toolkit 6. Managing Emotions in Mediation 7. Influencing and Persuasion Techniques in Mediation 8. Negotiation Concepts and Skills 9. The Art of Framing and Reframing in Mediation 10. Overcoming Bias in Mediation 11. Mediation through the Prism of Diversity, Pluralism and Cultural Competence 12. Dealing with Deadlocks and Failed Mediation 13. The Power of Apology and Forgiveness 14. Developing a Confident Assertive Personal Mediator Presence 15. Mediator Ethics 16. Online Mediation Bibliography Appendix

Coalesce the theory and practices of Human Resource Management, this book deals with case and exhibits. It highlights that business cannot always evolve and develop a cutting edge through the use of techniques like business process reengineering. Recognizing that business must, of necessity, be competitive and that this is an absolute requirements for the growth and survival of business, the author discusses how business must reinvent and redesign themselves. In a constantly changing scenario, organizations need to offer innovative and competitive products and services to remain profitable. To remain competitive one must not just manage change but also exploit it and turn it into an opportunity for achieving competitive advantage. Human Resource play a vital role in the total system and HR objectives must be linked to business objectives. As a subsystem of the total system, that is the organization, Human Resource Management is able to contribute to company objectives considerably and improve the core business of the company provided the strategies are used appropriately. Human Resources can make a world of difference to the success of an organization through innovative strategic interventions that include attracting, developing, retaining of the human resources by applying various strategies. In pursuance of this objective of human resources must be integrated to business missions and objectives. Contents : 1. Strategic Human Resource Management − An Overview 2. Importance of Aligning Human Resource with Strategy 3. HR and Organisational Strategies 4. Part A Job Analysis and Job Design 4. Part B Redesigning Work Systems 5. Human Resource Forecasting 6. Strategic Acquisition of Human Resources 7. Strategic Implications of Training and Development 8. Part A Performance Appraisal − An Overview 8. Part B Performance Management and Evaluation 9. Compensation and SHRM 10. Strategic Challenges for Leadership 11. Strategic Issues in Employee Safety, Health and Labour Relations 12. Career Management 13. Employee Separation and Downsizing 14. Knowledge Management and Human Resources 15. International Human Resource Management 16. Mergers and Acquisitions 17. Outsourcing 18. Human Resources and Information Technology 19. Ethical Issues in SHRM Case Studies Case Study 1 Games Egos Play Case Study 2 Bullied by a Takeover Case Study 3 Need for Speed - WORKAHOLISM Case Study 4 Is HR Straddling Two Stools? Case Study 5 On the Fence with HR-HR APATHY Case Study 6 Power Play and Ethics Case Study 7 When Drink Takes the Man Case Study 8 Lost in Translation Annexure I Strategies to Answer During Interviews Annexure II Strategies for Training and Learning Development Annexure III Transactional Analysis

The subject of Human Resource Management is developing at an exponential pace and remains the glue for organizations to be firmly entrenched in realizing their vision of growing their business, providing value to their shareholders and focussing on the career growth for their employees. With the advent of the digital revolution, organizations have become laser focused in being innovative, differentiated and competitive in the market place. The ecosystem within the organization is a fairly complex with multiple players orchestrating towards achieving a set of well-defined objectives. Today, HR is increasingly managing an extended workforce : employees, contractors, partners and others who are external to the organization but are nevertheless part of the essential workforce. Innovations in talent management parctices has to be grounded on a strong talent and retention. The Power of two : wherein the employer and the workforce work within the organizational construct to harness the potential for achieving high performance goals is mandatory. The Human Management function has become Pervasive and its involvement with other strategic functions leads to innovative ideas that eventually increase the brand of the company. However, at the core is the need to understand the organization behaviour. The performance of the organization is the sum total of individual and group performance and the dynamics within the organization. Human behaviour is complex and studying it's impact on various attributes that define the organization's success will provide valuable insights and recommendations for further improvement. Therfore, the HR function necessitates people with high ability to adapt to changing needs and flexibility to unlearn and learn, be innovative, creative and collaborative. Motivation levels should also be very high as exemplified with the drive of entrepreneurs. Working towards attaining higher emotional intelligence (EQ), helps in working better with teams, adaptability to change and be more flexible. HR managers have a huge responsibility to identify, nurture and these valuable traits in people. 'Understanding' people is the most essential attribute for HR managers and becomes possible if they possess good knowledge in psychology, sociology and application of concepts in real time   Contents- Section - A: Organisational Behaviour 1. a) Essentials of Organizational Behaviour b) Personality 2. Learnin, Attitudes, Values, Job Satisfaction and Perception 3. Motivation and Group Behaviour Section -B: Human Resource Management 4. Introduction to Human Resourcce Management, Recruitment, Selection and Onboarding 5. Npment and Performance Management Systems 6. Compensation Management and Industrial Relations