Banking has been wholesale banking for very small rich class and companies, until foreign banks, during 1970-1980, came out with consumer banking models. Better future and Carcer of Indian banks, especially entered into the area in 1990, at the start of liberalisation and globalisation, Since then, this sector has grown tremendously. Bank employees and general readers of banking and finance needed a some kind of full text-book along with questions in multiple choice to enable them to answer is written test or diploma examinations to get through with higher level. It appears that there is normally non-availability of books on Retail Banking in India. My this book covers in its 19 chapters which covers important subjects like Customer Requirements/Product Development / Marketing of Retail Banking Services / Delivery Channels / CRM / Banking Codes and Standard Board of India / Non-Performing Assets etc. This book is written in text with multiple questions (4 to 5 options) for easy understanding the subject-matter. How far I have been successful depends on the readers / students and bank employees who achieve as a result of their efforts of learnings. Contents : 1. Retail Banking 2. Role of Retail Banking 3. Applicability of Retail Banking Concepts 4. Customer Requirements 5. Product Development Process 6. Credit Scoring and Risks 7. Important Retail Asset Products 8. Credit and Debit Cards 9. Remittance Products 10. Marketing of Retail Banking Services 11. Delivery Channels in Retail Banking 12. Delivery Models in Banks 13. Customer Relationship Management (CRM) 14. Banking Codes and Standard Board of India (BCSBI) 15. Technology in Retail Banking 16. Non-Performing Assets / Registration of Documents 17. Securitisation - Mortgage Backed Securities 18. Cross Selling Opportunities and Other Services 19. Lender`s Appraisal Procedure Answers to Multiple Choice Questions

The present revision is a thorough updating of majority of facts and figures which have occurred in the last 10 years. Banking has changed in regulations / directions / legal needs and expectations of the customers. Banking is a vast subject and the coverage of this book has been so wide that it can be adopted for many subjects in finance / commerce / information technology and export credit insurance not only for professional bankers / readers but also for the students of MBA/M.Com. The subject covers both banking and non-banking services as well as calculation of working capital finance to business units and corporates. Securitisation has played its important role in recovery of loans of financial institutions, which has been explained in detail for the benefit of readers and examinees. Treasury and funds management in banks plus export-import control regulations along with wealth management have been added in this edition for additional benefit to readers. Book Content of Modern Banking of India 1. An Overview of History of Banking 2. Functions of Commercial Banks 3. Financing Small and Medium Enterprises 4. Development in Corporate Banking 5. Credit Management - Fund Based 6. Credit Management - Non-fund Based 7. Non-fund Based Services 8. Non-performing Assets and Their Classification 9. Non-resident Indians (NRIs) Deposit Schemes 10. Small-scale Industries - Appraisal Methods 11. Capital Management in Banks and Information Technology 12. Electronic - Business and E-banking 13. E-payment, Settlements and Data Communication 14. Anytime Banking/Anywhere Banking and Cyber Law 15. ECGC - Export Credit Insurance 16. Import/Export Control 17. Treasury and Funds Management in Banks 18. Wealth Management 19. Uniform Customs and Practice for Documentary Credits - 600 20. Documentary Credits For E-presentation E-UCPDC - 600

In B.Com. (Insurance and Banking) course, a new subject named Actuarial Analysis in Banking and Insurance has been included in the syllabus by the Mumbai University w.e.f. the year 2018-19, in order to make aware the students the statistics and actuarial analysis of Life Insurance business. This subject is definitely a new and unheard of subject, but is very useful for the course prescribed in order to achieve proficiency and knowledge of statistics formulae for a better understanding of insurance. In five chapters, the University has endeavoured its best to cover the advanced knowledge on Life Insurance work of an actuary. I have tried to assimilate all the topics in brief, incorporating the examples and their solutions. Contents - 1. Statistical Methods 2. Probability and Mathematical Statistics 3. Mortality Tables (Models) 4. Contingencies 5. Actuarial Models Appendices 1 to 17

The process of financial reforms and globalisation have now gathered considerable speed in India. Changes are taking place in the economy and business scenario. Banks are developing innovative products and business strategies to match. RBI is issuing new guidelines almost daily to ensure that the Banks and Financial Institutions of India achieve internationally accepts standards and practices in all areas of their activities. The most significant changes that have taken place in the banking and financial services industry relate to the areas of use of technology, electronic banking, new distribution channels for marketing of innovative financial products, customer relationship management, retail banking and risk management. This book is intended to assist bank officers, MMS / MBA students, faculties and other readers in general, those who wants to have/gain an understanding about the various aspects of banking services and their advantages to its users. Contents : 1. Structure of Indian Banking and its Functions 2. Modern Banking Functions 3. International Finance and Trade 4. Credit Risk Management − Prudential Norms 5. Emergence of E-Banking, E-Commerce and Cyber Law Information Tech. Act 6. Financial Management 7. Financial Statement Analysis 8. Micro Insurance and Agriculture Insurance 9. Risk Management in Commercial Banks 10. Import / Export Control

Banking, world over, has been changing. India is no exception. Some factors of change are common all over the world, e.g., technological development, increasing globalization, deregulation and re-regulation, customer awareness and resultant expectations, competition and consequent pressure on profit margins etc. Some factors, however, are country-specific, e.g., in case of India, nationalization of banks, thrust on financial inclusion, difficulties of raising additional capital etc. History has shown that Indian Banking, has been able to withstand various changes in the economic environment successfully, the last being global financial crisis. But past success is not a source of comfort for future, particularly in the field of finance and banking. Today, every bank employee needs to be strong with domain knowledge. Each and every young banker who is joining the industry needs to be fundamentally strong on Basics of Banking. Once basics are clear, subsequent add-ons will be meaningful and effective. With this end in view, 'Basics of Banking for Freshers' is written. The book covers various important areas of banking like Retail Banking, Corporate Loans, Priority Sector Lending, NPA, Treasury and ALM, Foreign Exchange and Capital Adequacy Norms all in basic and primary language so as to offer freshers an opportunity to understand the concepts through self-reading. Examples have also been given. This book is expected to be of benefit for anyone new to banking, desirous of assuming leadership positions in future and developing the skills of critical and analytical thinking in order to withstand challenges of modern banking. Contents : 1. Retail Banking 2. Corporate Loans 3. Priority Sector Lending 4. Non-performing Assets 5. Treasury and Asset-Liability Management 6. Foreign Exchange Basics 7. Capital Adequacy Norms Some Questions Annexures Appendices

This book has focused on the vital areas like Principles of Risk Management, Risk Management Policies, Risk Management Techniques / Instruments, Risk Management Structure, Implementation of Risk Management Policies by Banks, Opportunities, challenges and difficulties of implementation. This book also covers all the important risk areas namely Credit Risk, Market Risk (Covering, Liquidity Risk, Interest Rate Risk, Foreign Exchange Risk, Commodity Price / Equity Price Risk), Solvency Risk, Operational Risk Including Technology Risk and Risk Aggregation & Capital Allocation (Otherwise Known as Enterprise Wide Risk Management). The chapter on solvency risk covers the concepts like The Rate of Risk Adjusted Capital Adequacy (CRAR), Risk Based Economic Capital, RAROC, Risk Rating Risk Based Pricing. Lastly, It also contains a chapter on Risk Based Supervision and Risk Focused Internal Audit of Banks in India which has already been launched in certain selected banks. The book has incorporated the latest RBI Guidelines on all these subjects The book will be of great use to Reserve Bank of India, Commercial Banks and Financial Institutions, the students and teachers of Banking & Finance and Management Libraries of Colleges & Universities, Libraries of Banks, Financial Institutions Management Institutes and Reserve Bank of India. Contents : 1. Introduction 2. Concept of Risks in Banks 3. Risk Management 4. Derivatives as Instruments of Risk Management 5. Quantitative Risk Measurement 6. Credit Risk 7. Market Risk 8. Operational Risk 9. Solvency Risk-Concept of Capital Adequacy and Risk Based Capital 10. Risk Based Supervision of Banks Bibliography

In the changing paradigms of banking, there has been seminal transformation in the composition of assets and liabilities portfolio of banks. There has been a gradual and conscious shift from exposure to large credit with concentrated risk to medium and small loans with well dispersed risk more focused on retail segment. Moreover, the changing Indian demographic pattern suggest that India will be the country with youngest population where 64 percent will be in working age and these young individuals will also form bulk of bank customers in next few years to come. With per capita income on rise, the life style will undergo change with more propensity to consume credit. Hence, banks will have immense opportunity to expand retail lending and that's how the knowledge base on retail banking will be essential. The book will be beneficial to all present as well as potential bankers, particularly the young aspirants entering the banking domain now. The book lucidly explains the significance of retail distribution channels, service design and delivery, segregation of functions in respect of front and back office roles. Its linkage with retail electronic banking, IT framework that supports retail functions, explains new range of products, efforts of customer centricity, customer relationship management in a comprehensive manner. The book would definitely be a good source of reference book on retail banking for all knowledge seekers desiring to understand the various facets of retail banking. Contents - 1. Introduction to Retail Banking 2. Retail Banking Strategies 3. New Distribution Channels for Retail Banking 4. Service Design and Delivery Strategies in Retail Banking 5. Front Office and Back Office Operations 6. Introduction to Electronic Banking 7. Recent Trends of IT in Retail Banking 8. New Product Development, Pricing and Launching 9. Payment and Settlement Systems, RTGS and Clearing House 10. Customer Relationship Management in Bank

The Government of India has enacted the Micro, Small and Medium Enterprises Development (MSMED) Act, 2006 on June 16, 2006 which was notified on October 2, 2006. With the enactment of MSMED Act 2006, the paradigm shift that has taken place is the inclusion of the services sector in the definition of Micro, Small and Medium enterprises, apart from extending the scope to medium enterprises. The MSMED Act, 2006 has modified the definition of micro, small and medium enterprises engaged in manufacturing or production and providing or rendering of services. The Reserve Bank has notified the changes to all scheduled commercial banks. Further, the definition, as per the Act, has been adopted for purposes of bank credits vide RBI Circular Ref. RPCD.PLNFS. BC.No. 63/06.02.31/2006-07 dated April 4, 2007. Small and Medium Enterprises (SME) sector in India is the key driver of the nation’s economic growth with a contribution of over 40% to the country's industrial output and around 35% to direct exports. It accounts for over 90% of the industrial units in the country. In terms of employment, this sector plays a very crucial role, being the second largest employer after agriculture. The impressive performance has been in spite of the inadequacies in capital, technology and marketing. The Industries Development and Regulation Act, 1951, defines SMEs according to limits in Investment in Plant andMachinery. The small-scale sector, in India, comprises of the abstractness in defining a SME presents difficulty in identifying them, formulate and implement suitable policies for them. The limit on investment in Plant and Machinery and a plethora of laws governing (58 laws in 7 different categories) them, some of the SSIs seek refuge in remaining small inspite of opportunities to grow. The small size, opacity of the firms and their lack of awareness have bred the following hindrances to their growth: 1. Under utilization of capacities. 2. Inadequate and untimely credit flows. 3. Inability in technology upgradation. 4. Inefficient raw material procurement. 5. Inability to market finished goods. 6. Ineffective monitoring and feedback mechanism. Small businesses today are being variously described as the backbone of the industrial economy or as the drivers of the economy or even as the engine of the growth for industry. Though individually small, collectively the small sector has emerged as a dominant player in most economies, be they developing or developed. Performance of the small sector therefore, has a direct multiplayer impact upon the growth of the national economy. The sector has been consolidating over the years. What is new is the articulation and recognition of this process and its pump priming role. Contents - 1. Introduction 2. Products Offered and their Process Mapping 3. Why Banks are Not Interested in Financing SME? 4. Interaction with SME Clients 5. Micro, Small and Medium Enterprises (MSME) 6. Risk Management in SME with Special Context to CGFT 7. One Approach to Risk Management in SMEs Banking 8. Conclusion and Recommendations RBI Guidelines on Priority Sector Lending

In India, not only the banking industry is growing manifolds, also the competition is increasing exponentially. To sustain in such competitive environment, asset growth is one of the key factors of success. However, given the dynamism of the banking and financial industry at times some assets under-perform, such assets are termed as stressed assets. Stressed assets adversely affect the business of the banks and hence, require timely and orderly recovery. The economic slowdown have only accentuated the need for management of stressed assets in an efficient manner expeditiously. This calls for a specific skillet in bankers. Stressed assets management is the biggest concern today for all the banks—big or small, public or private. The controller of banking industry in India – RESERVE BANK OF INDIA is constantly monitoring the stressed assets of banking industry—issuing guidelines from time to time, giving directions and actively engaged in all possible ways to check the menace of stressed assets. Contents - 1. Introduction 2. Asset Quality of Indian Banks 3. RBI Guidelines on Stressed Assets 4. A Study of Asset Quality in Banking Sector 5. Compromise Settlement-ways and Means 6. Securitization and SARFAESI Act 7. DRT-recovery Process 8. Corporate Debt Restructuring

The economic development depends upon a multiplicity of factors. Amongst these varied factors, the rate of capital formation is one of the most important determinants of the rate of growth of an economy. It is one of the key inputs of development. The economic development of a country depends Inter alia, on its financial structure. In the long-run, the larger the proportion of the financial assets to real assets, the greater is the scope for economic growth. Investment is a precondition of economic growth. To sustain growth, continued investment in the growth process is necessary. Since finance is an important input in the growth process, it plays a crucial role in the economy. A more efficient composition of real wealth is obtained by the promotion of financial assets which provide incentives to savers to hold a larger part of their wealth in the financial form. An increasing rate of savings correlates with the increase in the proportion of savings held in the form of financial assets − relative to tangible assets. In recent year’s globalization, deregulation and emerging markets have dramatically changed the way banks and financial institutions respond to evolving market dynamics. Increasing global competition has also pushed banks to continuously search for new sources of competitive advantage. Therefore today's organizations have multiple offices across multiple locations worldwide with thousands of Employees and millions of Assets to track. Over the years, the increasing need to enhance income, improve market share, improve quality of service, adopt technology, refocus on the customer relationship and reduce cost of operation and improve profits has forced banks and other financial institution to rethink and adopt varying business strategies and models. Key elements of strategies adopted by financial institution in India include improved management, adopt new skills, building a strong presence in India and abroad, customer focused production innovation, financial resilience and a strong operating environment, strong prudential and supervisory norms are requiring banks in India to conform to higher standards. Three key buzzwords are the current focus of the industry today. Contents : Module-1 The Nature and Role of Financial System 1. Introduction 2. The Structure of the Financial System 3. Functions of the Financial Sector 4. Financial Systems and Economic Development 5. The Indian Financial System 6. Financial Sector Reforms 7. The Reserve Bank of India 8. Monetary Policy of the Reserve Bank of India Module-2 Banking Institutions 9. Commercial Banks 10. Functions of Commercial Banks 11. Liabilities of Banks 12. Credit Management 13. Banking Innovations 14. Non-Performing Assets 15. Securitisation 16. Cooperative Banks Module-3 Non-Bank Financial Intermediaries and Statutory Financial Organisations 17. Small Savings and Provident Funds 18. Life Insurance 19. General Insurance Corporation 20. The Insurance Regulatory and Development Authority (IRDA) 21. Non-Banking Finance Companies 22. Lease Finance & Hire-Purchase Finance 23. Housing Finance 24. Merchant Banks 25. Venture Capital Funds 26. Forfeiting 27. Factoring 28. Credit Rating 29. Depository and Custodial Services Module-4 Investment and Brokerage Intermediaries 30. The Brokerage Business 31. Stock Exchange Transactions 33. Mutual Funds 34. Money Market Mutual Funds Module-5 Markets 35. The Stock Market in India 36. OTC Markets 37. New New Issues Market 38. Call Money Market 39. Government Securities Market 40. Markets for Futures 41. Financial Derivatives 42. Foreign Exchange Market 43. Securities and Exchange Board of India