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• The book covers the intricacies of running a hospital and its various departments in the Indian context.
• The information presented over the 48 chapters dwells on the importance of the respective service, its organization, infrastructure, objectives, functions, policies, ways to monitor efficiency, quality-improvement, and solutions to common problems.
• Most of the concepts, including the Key Performance Indicators (KPls), have been successfully implemented in India.
• Relevant issues related to hospital care, such as patient safety, laws, ethics, patient rights and striving for patient-friendly hospitals, are also discussed.
• The book will be of interest to professionals and students in the field of Hospital Management both as a textbook and as a reference book.